Not feeling well? Book an appointment today.
At Lotus Family Medical Centre, your health and well-being are our top priorities. We offer a comprehensive range of medical services to cater to your every need.
Appointment and billing
Walk in patients
Walk in appointments are restricted and will be triaged on each individual case with an appropriate appointment time offered.
Lotus family Medical Centre does accept walk in patients, however patients with appointments may be seen ahead of you. Walk in Patients must be prepared to wait.
Appointments
Consultations are by appointment. Please call the clinic, or visit our website to book online through Hot Doc.
A standard consultation is 15 minutes long, if you have a complex problem, or more than one concern, please ask for a longer appointment. If you are not sure if you need a longer appointment, please ask our receptionist. Every effort is made to keep as close to scheduled appointment times as possible, variations occur when it becomes necessary to fit in urgent cases between normal appointments or there are unexpected complex needs of a patient. Lotus Family Medical Centre does not make appointments via email.
Prescriptions, referrals, medical certificate will not be issued without an appointment. Medical advice cannot be provided via email to ensure privacy and confidentiality is maintained.
Failure to attend a scheduled appointment may result in a repeat appointment not being offered. Please notify us if you are unable to attend a scheduled appointment.
Billing
This practice will bulk bill all patients who hold a valid medicare card, Veterans Affairs and children under 16 years of age.
There is a private fee for all other patients – Please ask reception for current fees at the time of booking. Fees are displayed on our online booking website, and in the clinic and are subject to regular review and change.