If at any time you are unhappy with the service provided, please either call or speak to our Practice Manager. You could also choose to complete a complaints form, which can be obtained from Reception and will then be passed onto the Practice Manager.
If you feel you need to take matters further and with to discuss your complaint to an external party, you can contact the VIC Healthcare Complaints Commission
or Call 1300 582 113 between 9.30am and 3.00pm, Monday to Friday.