Communication
Emails are checked periodically throughout the day and will usually be actioned within one business day. Please do not email us regarding an urgent matter, please do not use emails to send personal or private information. If you need to speak with us urgently during our opening hours or do not receive a reply to […]
Complaints and Your Rights
If at any time you are unhappy with the service provided, please speak to the Practice Manager or complete a complaints form, which can be obtained from Reception. If you feel you need to take matters further and with to discuss your complaint to an external party, you can contact the VIC Healthcare Complaints Commission […]